28 March 2025

Employers allow flexible work hours as more staff return to office

Employees in New Zealand have mow been given access to increased flexible work hours to offset return-to-office requirements, according to a survey report.

Almost all Kiwi workers say their employers have elevated workplace flexibility in the form of flexible work hours, according to the findings of a new independent research by specialised recruiter, Robert Half.

Almost all (99%) workers say they’ve flexible work hours

Flexible work hours are a type of flexible work arrangement that allows employees to have some control over their work schedule. This can range from flexible start and finish times, compressed work weeks and/or flexi-time.

While 99% Kiwi workers say they have been given more flexibility in the hours they start and finish their day, many (61%) New Zealand employers expect workers back in the office full time.

More than half (59%) of workers say their employer has increased flexible work hours compared to last year, with 19% saying they have increased significantly. About one third (30%) of workers say there has been no change in the flexibility, while 10% say there has been a decrease. Only 1% of workers say they do not have flexible work hours.

At the same time only 39% of workers say they have working from home/hybrid working options, meaning the majority of workers are expected to attend the office full time.

“While the New Zealand workforce has largely returned to the office full-time, the enduring need for flexibility had remained,” says Ronil Singh, Director at Robert Half. “The widespread adoption of flexible working hours demonstrates that employers are acknowledging the employee demand for more work-life balance and aiming to develop a more attractive and competitive work environment to secure and retain top talent.”

Most Kiwi workers agree that flexible working hours have had a positive impact on their employee experience. When asked how their current level of flexibility has impacted them, productivity (67%) and work-life balance (65%) were cited as the two areas which have improved the most. Employee engagement is also positively impacted with 64% of office workers saying they are more motivated, and 62% stating they are happier in their role and more likely to say with the company.

“The pronounced shift to flexible work hours is a win-win, boosting employee morale and productivity while also helping businesses attract and retain top talent. And while it is largely positive, it’s certainly not a one-size-fits all solution. The real challenge lies in understanding what ‘flexibility’ truly means for each individual and creating a work environment where it is genuinely embraced and facilitated,” says Singh.

The study was developed by Robert Half and was conducted online in November 2024 by an independent research company among 500 full-time office workers in finance, accounting, and IT and technology.

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