28 February 2024

INZ urges visitors to use official website for NZeTA

Unauthorised third-party websites overcharging, says INZ

Immigration New Zealand (INZ) has come across a number of unauthorised third party visa websites that are overcharging visitors to New Zealand to request an NZeTA (New Zealand Electronic Travel Authority).

INZ is concerned a growing number of companies that have no connection with INZ or the New Zealand Government are operating under potentially misleading names such as official-newzealand-eta.org and newzealand-eta-gov.org and charging visitors up to 10 times the official price to request an NZeTA.

Some visitors and transit passengers can travel to New Zealand without a visa if they get an NZeTA before they travel.

INZ’s General Manager, Stephen Dunstan, is encouraging visitors to ensure they are using the official government website (www.immigration.govt.nz/nzeta) or official NZeTA mobile apps (available via the Apple Store or Google Play), to avoid unnecessary charges.

“We are seeing a growing number of third parties charging visitors for something they can very quickly and easily do themselves and that’s concerning,” Stephen Dunstan says.

“An NZeTA costs just NZD$12 using the website or NZD$9 using the mobile apps and only takes a matter of minutes to complete.

“Travellers shouldn’t need to fork out more money than the official cost and should make sure that they aren’t being misled into paying more.

“Some third parties are also claiming to be able to provide an expedited service. However, an expedited service is not available and third parties are only able to submit the traveller’s information to INZ using the same web form or mobile app travellers can use themselves.

“In some cases, these third parties are also collecting additional information from travellers, which isn’t actually required as part of the NZeTA request.”

The NZeTA became mandatory on 1 October 2019 for visitors from around 60 visa waiver countries and 24 transit visa waiver countries including the United States, Canada, Japan, South Korea, the United Kingdom and most other European countries.

Read our earlier story here: https://www.newsviews.co.nz/govt-confirms-eta-changes-for-travel-to-nz/

More than 280,000 NZeTAs have already been processed by INZ and 106 requests have been refused.

Some examples of unofficial third party visa websites include:

etanewzealand.com ; eta-newzealand.com ; newzealand-eta-gov.org ; etanewzealand.co.uk ; newzealandetavisa.co.nz


 

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