January 26, 2022

Teams across Council facilities will help sort your Vaccination Pass

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Need a hand setting up your My Vaccine Pass? A friendly team will be based across Hamilton City Council facilities to help you from Friday, 3 December.

The in-person assistance will be available at many of the city’s public facilities on weekdays from tomorrow for two weeks.

Each facility will have easy-to-use instructions on-hand for anyone who would like to give it a go themselves.

This decision has been taken by Hamilton City Council to equip Hamiltonians ahead of the upcoming shift, with most of its facilities requiring My Vaccine Passes as a condition of entry from 14 December. Some facilities, however, would be requiring the vaccination proof from tomorrow, 3 December.

The customer-facing teams can guide visitors through the process of creating a My Health Record and downloading their My Vaccine Pass, step-by-step.

Vaccination Pass
In-person help will be available to set-up your ‘My Vaccination Pass’ (Photo/HCC)

They will also help print the passes (at any site except the Zoo) for people who would prefer a physical copy of their pass once they’ve downloaded it.

Extra staff will be available to help from 10am to 4pm from Monday to Friday at:

  • All six Hamilton City Libraries branches
  • Waterworld
  • Hamilton Gardens
  • Gallagher Aquatic Centre, and
  • Waikato Museum

Staff will also be available to help at Hamilton Zoo between 10am to 12pm (midday) between Monday and Friday.

People, however, are encouraged to bring along their own phones, tablets or laptops, although devices will also be available at each of the sites.

Additionally, the Customer Service Team, based at the Municipal Building, can also help and support customers during opening hours.

Those who do not want to set up an email for their My Vaccine Pass can get a physical copy printed at a pharmacy near you.


Related Story: www.newsviews.co.nz/hamilton-city-council-bars-entry-to-all-facilities-without-vaccine-pass/